Customer Satisfaction Guarantee
For every purchase from INTERSPORT, you get a worry-free purchase worldwide. With more than 5.000 INTERSPORT specialized stores in more than 30 countries, INTERSPORT customers can count on our consultation, support, and service.
If something isn't to your satisfaction, we will exchange it.
If an item does not live up to your expectations when first used, we will naturally exchange it without problem.
Specialist Advice Guarantee
Our highly trained sales consultants will provide you with the best advice. Our sales consultants regularly undergo product and technical training at the company's own training institute and also have practical experience with many different types of sports. Our goal is to serve you as well as possible, but if your purchase experience should fail to meet your expectations, please see the manager onsite. We guarantee we will solve the problem.
We will attempt to keep items in stock as long as an offer is valid. We stand by our offers.
If an offer item is sold out, we will attempt to reorder it or offer you a similar item at the cheaper offer price.
Best Price Guarantee
If within 10 days from purchase you find an item (same size, same color) for sale within Austria that is cheaper than what you paid, we will refund the difference in cash. Offers on online- or mobilemedia as well as special-sales are excluded.
Shoes simply have to fit.
For this reason, we will exchange all shoes, e.g. hiking shoes, sport shoes, or inline skates (if fitting problems arise during first use).